Mitel Field Engineer

· Mendon, New York
Employment Type Full-Time
Minimum Experience Experienced

Convergent is growing! We are seeking an experienced field engineer who is certified/familiar with Mitel products.   


You must be a motivated individual that is reliable, adaptable, flexible, and has excellent customer service skills.  A smiling, positive, can do attitude is a must.


This is a dynamic, fun, and interactive position for the right individual. If this sounds appealing to you, please apply today!

Primary responsibilities include:

  • Providing support to our customers in the servicing and operation of their hosted and premise-based phone systems. Support will be on-site at customer locations as well as remote support.


  • Fixing wiring issues - may involve inside cable work, troubleshooting, etc.


  • Programming of systems that use a variety of OS’s.



  • High School diploma required
  • Valid and clean driver’s license required
  • Keyboarding skills are a must
  • Microsoft Word and Excel experience is a plus
  • Comfortable with technology, hand tools, and PC’s.
  • Must be able to communicate effectively



    • This is an hourly position with pay commensurate with experience.  It is anticipated this is a 40 hour per week position.


    • Healthcare plan – Convergent pays up to $400.00 per month towards one of our offered healthcare plans.


    • PTO and paid holidays
    • 401(k) plan with match

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    • Location
      Mendon, New York
    • Employment Type
    • Minimum Experience